Generational Literacy for Managers, HR Professionals, and Employees

The 21st century presents a workplace of great diversity.One aspect of this diversity is the mix of the generations that work side-by-side.Without a keen understanding of each generation’s workstyle, values, and communication style, the workplace can become a difficult and less productive place. In this program, Judi Clements gives you a fresh look at how to be a better communicator by understanding and appreciating generational differences. Judi demonstrates how and why communication so often fails. She'll show you how a simple misunderstanding can accelerate into a workplace disaster, how technology has revolutionized interpersonal communication, and how becoming a good communicator can enhance productivity and reduce workplace errors. You'll learn how to repair a fractured inter-generational workplace environment through mutual responsibility for respectful communication.You will become a true generational diplomat.

If you would like to schedule this program at your organization, contact Judi at 518-371-9184. Or email