Docent Training Skills: Adding Polish & Pizzaz to Your Tours

Has your museum moved into the 21st century? Have you re-focused your exhibits to appeal to all generations? Now it’s time to “update” your interpreters. Today’s interpreters have to be more adept at holding people’s attention. They need to be able to build rapport with all age groups and add a bit of sparkle to everything they say and do.

Always behave like a duck; keep calm and unruffled on the surface but paddle like the devil underneath. - Jacob Braude

In this program, Judi Clements draws on her years of stage acting, improvisation, and stand-up comedy experience to present a fun, interactive dramatics skills development workshop. Your interpreters will leave the session with more confidence, more tools, and more motivation.

Available as a 1-6 hour Workshop

Learn how to:

  • Self assess your communication strengths & challenges
  • Project a professional first impression to guests
  • Quickly break the ice & build rapport with guests
  • Overcome the obstacles of stage fright & loss of confidence
  • Enhance your use of gestures, facial expression, & body language
  • Use your speaking voice in a more confident, expressive manner
  • Move groups of people along through spaces effectively
  • Deal with hecklers or other difficult guests