Our Management Training Planner

Review the topics below and check off the competencies your supervisors or managers need. You can find descriptions of each of these topics throughout our website under the tabs "Programs/Managers". If you would like us to prepare a proposal for you, please email your name, company, phone number, group size, number of sessions, session length, and location, along with your topic selections to speaker@nycap.rr.com. Or, give us a call to discuss to your needs. Once we have received your information, we will prepare your proposal. We look forward to working with you!

Part 1: The Fundamentals

  • New Manager Training: Stepping Up to Supervisor
  • Documentation & Discipline: If It Wasn’t Documented, It Didn’t Happen
  • Difficult Conversations:Handling Difficult Conversations with Employees
  • Harassment Prevention & Intervention: The Respectful Workplace

Part 2: Building a Team

  • Behavioral Interviewing: Better Safe Than Sorry
  • Onboarding: Good Beginnings Make Good Employees
  • Motivation, Coaching, & Engagement: Raising the Bar
  • Effective Communication: You Can't Manage If You Can't Communicate
  • Team Building: Turning Groups into Teams for Optimal Results
  • Using the Myers Briggs Type Indicator to Understand Differences
  • Conflict Resolution: Win-Win Strategies


Part 3: Professional Development