On the Job Training

Do you utilize on-the-job training (OJT) at your organization? Have results from OJT been spotty? Are some of your best employees some of your worst trainers? In this program, Judi shows you how to plan and deliver effective on-the-job training.

A mistake is an event whose full benefit you have not realized as of yet. - Ed Land

You’ll learn how to avoid Sink-or-Swim OJT. You’ll learn that there is more to OJT than teaming new employees with experienced ones and hoping the new ones learn by osmosis. Don’t let your customers suffer slow, inaccurate service until the new employees get “broken in”. Don’t force experienced employees to compromise their work while they try to train new employees. Judi’s program helps you professionalize your OJT and ensure new employees get the training they need without sacrificing quality service.

Available as a 2-6 hour Workshop

Learn how to:

  • Prepare a job aid
  • Organize an OJT session
  • Encourage new employees to ask questions and practice new skills
  • Evaluate new employee performance
  • Give effective reinforcing, informative, & corrective feedback
  • Provide motivational coaching
  • Provide OJT follow-up & evaluation
  • Make OJT a success experience for both new & experienced employees